Aged Care & NDIS
Compliance-heavy, paper-heavy, underfunded. Automation changes the equation.
Aged care and NDIS providers operate under heavy regulatory requirements with limited admin resourcing. We automate care plan documentation, billing submissions, roster management, and family communications — reducing compliance risk and giving coordinators time back for clients.
What slows you down
Documentation burden
Progress notes, care plan updates, incident reports — all written manually, often after-hours. Coordinators spending more time documenting than coordinating.
NDIS billing complexity
Support categories, line items, and claiming rules create manual billing that takes days per month. Errors result in rejected claims and delayed payment.
Roster management
Support worker rostering built around client needs, worker availability, and compliance ratios — all managed in spreadsheets that break weekly.
Family communication gaps
Families of clients have no visibility into care unless they call. Coordinators spend hours on update calls that could be automated.
What we automate
AI-assisted progress notes
Support workers log brief voice or text inputs. AI drafts the compliant progress note, coordinator reviews and approves in 60 seconds.
NDIS claim preparation
Completed support sessions automatically matched to the correct line items, quantities, and rates. Claim file generated, ready for PRODA submission.
Smart rostering
Roster built from client schedules, worker availability, and compliance requirements. Changes cascade automatically with worker notifications.
Family update portal
Families receive automated weekly summaries and immediate notifications of significant events — reducing inbound calls by over 60%.
Typical results
Ready to automate your aged care & ndis operations?
We start with a free 30-minute call to understand your workflows. Most projects have the first automation live within two weeks.