Ohio
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04 · Hospitality

Food & Hospitality

Less time on supplier calls and rostering. More time running a great venue.

Restaurants, cafes, and catering businesses run on razor-thin margins and constant operational pressure. We automate the back-of-house systems — inventory, ordering, staff comms, and customer loyalty — so your team focuses on food and service, not admin.

25%average reduction in food waste

What slows you down

Manual inventory and ordering

End-of-day stocktakes done by hand. Supplier orders placed via email or phone the next morning. Mistakes lead to 86'd menu items and last-minute panic ordering.

Rostering headaches

Shift schedules built in spreadsheets, shared via WhatsApp, changed daily. Staff availability tracked in someone's head.

No loyalty system

Regulars identified by face alone. No structured loyalty program, no data on what brings customers back, no automated reactivation for lapsed visitors.

Review management

Google reviews accumulate without response. A single unanswered negative review costs bookings. No system to prompt happy customers to leave one.

What we automate

01

Automated stock and reordering

Inventory tracked against sales data. When a product hits reorder threshold, a supplier order is drafted and sent for approval — or auto-sent for trusted staples.

02

Shift notifications and confirmations

Rostered shifts confirmed automatically via SMS. Shift reminders sent 24 hours before. Cancellations trigger an immediate replacement request to available staff.

03

Loyalty and reactivation campaigns

Customer visit history tracked. Automated birthday offers, lapsed-customer win-backs, and special event invites — personalised and timed automatically.

04

Review request sequences

After each visit, happy customers receive a review request timed to catch them while the experience is fresh. Unhappy ones get a private resolution pathway.

Typical results

25%
average food waste reduction
80%
less time on supplier ordering
7 days
to deploy a full loyalty program
4.7★
average Google rating for venues using review automation

Ready to automate your food & hospitality operations?

We start with a free 30-minute call to understand your workflows. Most projects have the first automation live within two weeks.