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Legal · Products · LedgerOS

Delete My Account

Permanently delete your LedgerOS account and all associated data


ℹ️ Can't delete in the app? If you don't see "Delete account" in Settings, use the information below to request deletion.

How to delete your account

Option 1: Delete in the app (fastest)

  1. Open LedgerOS
  2. Go to Settings (gear icon)
  3. Scroll to the bottom
  4. Tap "Delete account"
  5. Read the warning and confirm
  6. Done — your account and data are permanently deleted

Option 2: Request deletion via email

If you can't delete in the app, email ns@nextwave.au with the subject line:

LedgerOS Account Deletion Request

Include:

  • Your email address (the one linked to your LedgerOS account)
  • A brief note (optional): "Please delete my LedgerOS account and all data"

We'll process your deletion within 30 days.

What happens when you delete

⚠️ This cannot be undone. Deleting your account will:
  • Permanently remove all your receipts and records
  • Delete your account and login credentials
  • Delete cloud backups (if you had a Pro account)
  • Remove your data from our servers

Before you delete

Make sure to:

  • Export your data: If you want to keep records, export your receipts as CSV/PDF before deleting (available in the app)
  • Cancel your subscription: If you have a Pro subscription, cancel it in Google Play to stop future charges

After deletion

  • Your account will be deleted within 30 days
  • You'll receive a confirmation email when deletion is complete
  • You can sign up again with the same email address after deletion completes
  • We may retain certain data as required by law (e.g. for tax or compliance purposes), but it will not be linked to your account

Questions?

Contact us at ns@nextwave.au if you have any questions about the deletion process.

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